Westford, MA – (July 19, 2022) Today, Solar Energy Business Association of New England (SEBANE) has released the Massachusetts Solar Consumer Protection Best Practices Guide for companies engaged in residential solar projects. This guide is one of the first of its kind and marks SEBANE’s continued commitment to the solar industry and community.

“We at SEBANE are so proud of the work that our members have done in conjunction with other solar organizations to create this guide.” said Mark Sylvia, President of SEBANE. “Part of SEBANE’s mission is to educate people who use, produce, and sell solar energy materials. This guide is just one way that we are fulfilling that mission.”

The Massachusetts Solar Consumer Protection Best Practices Guide covers all aspects of the consumer experience and suggests ways to protect consumers and grow the demand for solar energy. The guide is specifically for companies that are engaged in the sales, construction, and management of residential solar projects. It covers the entire consumer experience – from marketing to maintenance – under the three available models: customer ownership, third-party ownership, and community solar subscription. 

“This guide demonstrates that the Massachusetts solar industry can work together for the greater good. Understanding consumer protection issues and being proactive in addressing and preventing them is key for the long-term success of the overall industry. SEBANE is proud to have worked with a wide range of stakeholders to produce this valuable guide,” said Daniel Mello Guimaraes, Vice President of SEBANE.

This guide is the result of multiple roundtable discussions with leaders in the solar industry with decades of experience. These professionals have come together and produced a comprehensive guide for Massachusetts solar companies to implement consumer protection measures. Access the guide (here).

ABOUT SEBANE

SEBANE is a non-profit organization founded in 2001 whose mission is to promote the New England solar industry through education, programming, and policy intervention. SEBANE aims to help create a sustainable solar economy through engaging key stakeholders and coalition building.

For more information about SEBANE, visit https://www.sebane.org/ or email operations@sebane.org.